Amazon hiring Investigation Specialist

Check the below link for applying.

Job Description:

Amazon is hiring candidates for the post of Investigation Specialist.

Job Responsibilities:

•  Review legitimacy and accuracy of submitted documents by sellers and respond back on the case if needed
•  Evaluate personal and business information from Seller
• Verifying the information with reliable internal and external sources
• Work efficiently on portals and tools provided by Amazon on this role
• Maintain high ethics and integrity with respect to critical data
• Assess collected information about new Sellers in order to on board them to sell on Amazon marketplace
• Implement checks before launch, validate the details and shift out bad actors early on and prevent them from entering the system.
• Communicate effectively via email with our customer base –
• Minimize the damage to overall customer experience on Amazon platform through document validation
• Reduce avoidable friction for legitimate sellers and keep updated on Standard Operating Procedures (SOPs) and other policies
• Flexibility to be trained for additional business-related skills and/or work types
• Flexibility with working hours and work on weekends and holidays as part of your normal 5-day shift.
• Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
• Consistently achieve/exceed weekly productivity and quality standards.
• Participate in ad hoc projects/assignments as necessary.

Eligibility Criteria:

• Any Graduation from any stream.

Preferred skill:

• • Proficient in Italian and English (reading, listening and writing)
  • Ability to compose grammatically correct, concise and accurate written responses
  • Excellent interpersonal skills,
  • Ability to communicate complex issues correctly and clearly to both internal and external customers.
  • Intermediate skill with Microsoft Office including Outlook, Word and Excel
  • Team player – capable of learning and sharing knowledge in a global team environment.
  • Ability to effectively manage time, and individually prioritize multiple tasks of competing priority.

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