Salesforce Hiring Associate Technical Support Engineer

Check the below link for applying.

Job Description:

Salesforce is hiring candidates for the post of Associate Technical Support Engineer.

Job Responsibilities:

• Assisting customers in solving their custom code, integration, and implementation of Salesforce products. This involves debugging, fixing, and ensuring issues are fully resolved.
• Designing and maintaining technical expertise in assigned areas of product functionality.
• Demonstrating outstanding analytical and problem-solving expertise.
• Providing feature explanation and Salesforce coding best practices.
• Handling customer expectations and the customer experience to enhance customer satisfaction.
• Actively maintaining and participating in job-related training activities

Eligibility Criteria:

• BE/B.Tech degree with minimum 70% academic scores from Computer Science or from circuit branches background
• Willingness to work in flexible shift timings. Work hours can however change depending on Business Requirements

Preferred skill:

• Excellent verbal written communication skills
• Good communication and co-ordination skills
• Strong team player with service-oriented attitude and customer focus
• Strong research and problem solving abilities are required
• Current knowledge of PC, Mac and mobile devices (iPhone/iPad, etc.),
  hardware/software and general technology trends
• Must be a go-getter and Salesforce .com enthusiast who thrives on working in fast-paced environment

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