Sat. May 18th, 2024

CompanyZycus
Job RoleProduct Technical Analyst
Salary8 LPA
ExperienceFreshers
LocationPune/Mumbai/Bangalore
QualificationsBE/BTech
Passed out2022/21/20/19/18

Check the below link for applying.

Job Description:

Zycus is hiring candidates for the post of Product Technical Analyst.

Job Responsibilities:

  • Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite
  • Be the first point of Contact for Customers having queries/ issues related to Zycus products
  • Work  with the Technical Account Management Team to ensure deliverables are  on-time, increase efficiency  and  resolve issues for customers by  coordinating with multiple Teams from Zycus & Customer side to  achieve Customer Satisfaction
  • Participate and contribute to  best practices (tools/process), knowledge sharing & find ways to  automate and ideate new things to enhance Customer experience, reduce  manual efforts and suggest new processes
  • Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
  • Evaluate and suggest innovative solutions and workarounds for customer requirements
  • Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
  • Provide  strong technical understanding of Zycus product with the ability to  discuss and demonstrate the Zycus  Solution and how it may be configured  to meet a customer’s business needs.

Eligibility Criteria:

  • Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics.

Preferred skill:

  • Experience Level: 0-4 years
  • Strong written and verbal communication skills.
  • Willingness to work in Shifts
  • Flexible,  enthusiastic approach to work including a strong desire to learn new  tools & techniques to solve  business problems.
  • Ability to collaborate with various internal and external stakeholders
  • Ability to multitask, learn, execute and excel
  • Understanding  of Supply chain operations, e-procurement tools, Incident Management  Tools & knowledge of ITIL concepts will be an added advantage

Process of applying a job:

  1. First read all the details of a job on this page
  2. Scroll down and click on APPLY HERE button
  3. Then it will redirect to company website
  4. Click on apply button
  5. Now Fill the form and applydf

Leave a Reply

Your email address will not be published. Required fields are marked *

Ads Blocker Image Powered by Code Help Pro

Ads Blocker Detected!!!

We have detected that you are using extensions to block ads. Please support us by disabling these ads blocker.