Fri. Dec 8th, 2023

CompanyZycus
Job RoleProduct Technical Analyst
Salary8 LPA
ExperienceFreshers
LocationPune/Mumbai/Bangalore
QualificationsBE/BTech
Passed out2022/21/20/19/18

Check the below link for applying.

Job Description:

Zycus is hiring candidates for the post of Product Technical Analyst.

Job Responsibilities:

  • Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite
  • Be the first point of Contact for Customers having queries/ issues related to Zycus products
  • Work  with the Technical Account Management Team to ensure deliverables are  on-time, increase efficiency  and  resolve issues for customers by  coordinating with multiple Teams from Zycus & Customer side to  achieve Customer Satisfaction
  • Participate and contribute to  best practices (tools/process), knowledge sharing & find ways to  automate and ideate new things to enhance Customer experience, reduce  manual efforts and suggest new processes
  • Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
  • Evaluate and suggest innovative solutions and workarounds for customer requirements
  • Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
  • Provide  strong technical understanding of Zycus product with the ability to  discuss and demonstrate the Zycus  Solution and how it may be configured  to meet a customer’s business needs.

Eligibility Criteria:

  • Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics.

Preferred skill:

  • Experience Level: 0-4 years
  • Strong written and verbal communication skills.
  • Willingness to work in Shifts
  • Flexible,  enthusiastic approach to work including a strong desire to learn new  tools & techniques to solve  business problems.
  • Ability to collaborate with various internal and external stakeholders
  • Ability to multitask, learn, execute and excel
  • Understanding  of Supply chain operations, e-procurement tools, Incident Management  Tools & knowledge of ITIL concepts will be an added advantage

Process of applying a job:

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  2. Scroll down and click on APPLY HERE button
  3. Then it will redirect to company website
  4. Click on apply button
  5. Now Fill the form and applydf

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