Sat. Apr 1st, 2023

Company Wipro
Job Role System Engineer 
Qualifications Any Graduate 
Experience Freshers 
Salary 3.5 LPA
Passed out 2022/21/20/19/18/17
Job Location Hyderabad 

Check the below link for applying.

Job Description:

Wipro is hiring candidates for the post of System Engineer.

Job Responsibilities:

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails intimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources andOffer Solution to customers.
  • Research, identify, and resolve customer complaints usingapplicable software.
  • Route calls and tickets to appropriate resources and Domains whocan best support he user,
  • Document all call information according to standard operatingprocedures.
  • Recognize, document, and alert the management team of trends incustomer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.

Eligibility Criteria:

Any Graduate from any Stream

Preferred skill:

  • Team player and quick learner
  • Good Communication- Verbal and Non Verbal skills
  • Multi-Tasking
  • Good Team Player
  • Ability to interact with cross-functional teams
  • Highly developed analytical and organizational skills
  • Work in an agile environment to deliver high-quality software.
  • Experience with distributed, multi-tiered systems, algorithms, and relational databases.
  • Experience in optimization mathematics such as linear programming and nonlinear optimization.
  • Ability to effectively articulate technical challenges and solutions.
  • Ability to design and code the right solutions starting with broadly defined problems.

Process of applying for a job:

  1. First read all the details of a job on this page
  2. Scroll down and click on APPLY HERE button
  3. Then it will redirect to company website
  4. Click on apply button
  5. Now Fill the form and apply

APPLY HERE

Leave a Reply

Your email address will not be published.