Sat. Apr 1st, 2023

CompanyWipro
Job RoleCustomer Service Representative
Salary3.50 LPA
Experience0-2 yr
LocationNoida
QualificationsB.com
Passed out2022

Check the below link for applying.

JOB DESCRIPTION:

Wipro is hiring candidates for the role of Customer Service Representative.

Roles & Responsibilities:

  • Customer Service through calls
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
    time & Customer Effort
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Identify, share and support operational improvements

ELIGIBILITY CRITERIA:

  • Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)B.Tech/MBA.
 

Note:– Only shortlisted candidates will receive the call letter for further rounds

Process of applying a job:

  1. First read all the details of a job on this page
  2. Scroll down and click on APPLY HERE button
  3. Then it will redirect to company website
  4. Click on apply button
  5. Now Fill the form and applydf

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