Sat. May 18th, 2024

CompanySAP
Job RoleCustomer Support
Salary6 LPA
Experience0-2 yr
LocationBangalore
QualificationsDegree
Passed out2023/22/21/20/19/18

Check the below link for applying.

Job Description:

SAP Company is seeking candidates for Customer Support.

Job Responsibilities:

  • Analyse and resolve customer Incidents by means of knowledge databases (SAP Notes service, solved incidents and documentation) and verification of software customising entries and hardware parameters. 
  • Report errors and identify possible resolution to development support 
  • Provide consulting for customers on procedural issues and queries 
  • Provide Mission Critical Support on weekend and evening shift as scheduled 
  • Share knowledge within a global team 
  • Create content for and maintain the technical knowledge databases 
  • Create check tools and workarounds for customers’ issues 
  • Create supportability and analysis tools for customer use on

Eligibility Criteria:

  • A degree in Computer Science, Information Technology, Software Engineering, Business Information Systems, Engineering, Science or a related discipline is required 

Preferred skill:

  • Good communication Skills and Verbal Skills
  • Proficiency in object-oriented programming
  • Strong knowledge of RDBMS and SQL is required
  • Knowledge on test automation tools and concepts is a plus
  • Enthusiastic team player with strong communication skills and a passion to learn, deliver and succeed

Process of applying a job:

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  2. Scroll down and click on APPLY HERE button
  3. Then it will redirect to company website
  4. Click on apply button
  5. Now Fill the form and applydf

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