Fri. Apr 26th, 2024

CompanySAP
Job RoleCustomer Support
Salary6 LPA
Experience0-2 yr
LocationBangalore
QualificationsDegree
Passed out2023/22/21/20/19/18

Check the below link for applying.

Job Description:

SAP Company is seeking candidates for Customer Support.

Job Responsibilities:

  • Analyse and resolve customer Incidents by means of knowledge databases (SAP Notes service, solved incidents and documentation) and verification of software customising entries and hardware parameters. 
  • Report errors and identify possible resolution to development support 
  • Provide consulting for customers on procedural issues and queries 
  • Provide Mission Critical Support on weekend and evening shift as scheduled 
  • Share knowledge within a global team 
  • Create content for and maintain the technical knowledge databases 
  • Create check tools and workarounds for customers’ issues 
  • Create supportability and analysis tools for customer use on

Eligibility Criteria:

  • A degree in Computer Science, Information Technology, Software Engineering, Business Information Systems, Engineering, Science or a related discipline is required 

Preferred skill:

  • Good communication Skills and Verbal Skills
  • Proficiency in object-oriented programming
  • Strong knowledge of RDBMS and SQL is required
  • Knowledge on test automation tools and concepts is a plus
  • Enthusiastic team player with strong communication skills and a passion to learn, deliver and succeed

Process of applying a job:

  1. First read all the details of a job on this page
  2. Scroll down and click on APPLY HERE button
  3. Then it will redirect to company website
  4. Click on apply button
  5. Now Fill the form and applydf

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