Mon. Jun 24th, 2024

Job RoleCloud Engineer 
Salaryupto 8 LPA
QualificationsB. E / B. Tech
Passed out2023 and below 

Check the below link for applying.

Job Description:

Rackspace is hiring candidates for the post of Cloud Engineer.

Job Responsibilities:

  • The Cloud Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support on a cloud platform and Linux OS to our customers via the phone, ticketing system, and automation.
  • This role owns complex customer issues which may take several days or weeks to resolve and keep our customers updated through every step of the process.
  • Responsible for the support of internal and external customers on multiple platforms.
  • Work with customers and other teams to troubleshoot customer environments to increase user satisfaction.
  • Resolves customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.
  • Develops tooling and processes to drive and improve customer experience, creates playbooks, and provides mentoring on customer-related issues to support teams.

Job Responsibilities:

  • Support Internal And External Customers On Multiple Cloud Platforms.
  • Work With Customers And Other Teams To Troubleshoot Customer Environments To Increase User Satisfaction.
  • First Point Of Contact For Handling Customer Issues, Providing Guidance And Recommendations To Increase Efficiency And Reduce Customer Incidents.

Process of applying a job:

  1. First read all the details of a job on this page
  2. Scroll down and click on APPLY HERE button
  3. Then it will redirect to company website
  4. Click on apply button
  5. Now Fill the form and applydf

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