PTC Hiring Product Analyst

Check the below link for applying.

Job Description:

PTC Company is seeking candidates for Product Analyst.

Job Responsibilities:

• Provide support services to assist customers and field staff with the configuration and troubleshooting of installation and functionality issues with Windchill Products.
• Provide a customer-centric service through their understanding of the customers’ issue, knowledge of PTC products, and comprehension of Support Services processes.
• Developing expert-level knowledge of the Windchill installation and functionality issue and keeping PTC Knowledgebase evolved
• Creating software configurations, duplicating issues, troubleshooting, investigation of technical problems, and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customers.
• Focus on own professional development and occasional teaching or mentoring of other team members. With increasing experience and providing valuable input to Technical Support projects and/or functional teams.
• Assist in the creation and implementation of technical training and documentation related to the above topics Collaborate with other offices worldwide to provide first-class support for mission-critical customers

Eligibility Criteria:

• Minimum Bachelor/ Master (BE, ME, BTech, MTech) in / Comp Science, Mechanical, E&TC or relevant stream, Bachelor/masters in computer application or related field.   (MCA, MCS)
• Fresher or 1 year of experience in support profile (Windchill or other enterprise-level software)
• Strong written and verbal communication skills

Preferred skill:

• Good communication Skills and Verbal Skills
• Good teamwork
• Problem-solving
• Initiative and enterprise
• Planning and organizing
• Self-management
• Quick learning Skills

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