Thu. Apr 25th, 2024

CompanyPTC
Job RoleAssociate Software Analyst
Salaryupto 8 LPA
Experience0-1 yr
LocationPune
QualificationsAny Bachelors or Master Degree
Passed out2022/21/20/19/18

Check the below link for applying.

Job Description:

PTC is hiring candidates for the post of Associate Software Analyst.

Job Responsibilities:

  • Provide support services to assist customers and field staff with the configuration and troubleshooting of installation and functionality issues with Windchill Products.
  • Provide a customer-centric service through their understanding of the customers’ issue, knowledge of PTC products, and comprehension of Support Services processes.
  • Developing expert-level knowledge of the Windchill installation and functionality issue and keeping PTC Knowledgebase evolved
  • Creating software configurations, duplicating issues, troubleshooting, investigation of technical problems, and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customers.
  • Focus on own professional development and occasional teaching or mentoring of other team members. With increasing experience and providing valuable input to Technical Support projects and/or functional teams.
  • Assist in the creation and implementation of technical training and documentation related to the above topics Collaborate with other offices worldwide to provide first-class support for mission-critical customers.

Eligibility Criteria:

  • Any Bachelor’s or Master’s Degree from any stream.

Preferred skill:

  • Strong technical skills – Javascript, Polymer, Core Java, Databases, Debugging tools, IDE
  • Strong problem-solving and lateral thinking skills
  • Drive for quick resolution of issues
  • Good interpersonal and communication skills
  • Knowledge of AngularJS would be added to Advantage 

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