|Associate Software Analyst
|upto 8 LPA
|Any Bachelors or Master Degree
Check the below link for applying.
PTC is hiring candidates for the post of Associate Software Analyst.
- Provide support services to assist customers and field staff with the configuration and troubleshooting of installation and functionality issues with Windchill Products.
- Provide a customer-centric service through their understanding of the customers’ issue, knowledge of PTC products, and comprehension of Support Services processes.
- Developing expert-level knowledge of the Windchill installation and functionality issue and keeping PTC Knowledgebase evolved
- Creating software configurations, duplicating issues, troubleshooting, investigation of technical problems, and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customers.
- Focus on own professional development and occasional teaching or mentoring of other team members. With increasing experience and providing valuable input to Technical Support projects and/or functional teams.
- Assist in the creation and implementation of technical training and documentation related to the above topics Collaborate with other offices worldwide to provide first-class support for mission-critical customers.
- Any Bachelor’s or Master’s Degree from any stream.
- Strong problem-solving and lateral thinking skills
- Drive for quick resolution of issues
- Good interpersonal and communication skills
- Knowledge of AngularJS would be added to Advantage
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