Phonepe Hiring Product Solution Engineer

Check the below link for applying.

Job Description:

PhonePe Off Campus 2023 is hiring candidates for the post of Product Solution Engineer.

Job Responsibilities:

• Working with Products, Tech team and understand different product flow
• Attending meetings/con calls with Merchant’s Tech/Business team
• Understanding Merchant’s flow, requirements and suggesting the solution to them
• Researching, diagnosing, troubleshooting and identifying solutions to resolve the merchant integration Issue.
• Taking ownership of customer/merchant issues reported and seeing problems through to resolution
• Ask merchant the targeted questions to quickly understand the root of the problem
• Understanding Tech issues involved in integration & Providing resolution
• Automate the process to solve the merchant integration issue and merchant requirements

Eligibility Criteria:

• Graduation from any stream
• 0 – 2 years of work experience in a customer-facing role
• Multilingual skills (spoken + written) in South Indian languages are preferred

Preferred skill:

• Hands-on experience with Windows/Linux/Mac OS environments.
• Python and SQL – Required for this role
• Knowledge of any programming language (Ex: – PHP, JAVA, ASP.Net), platforms (Android, iOS).
• Ability to diagnose and troubleshoot basic technical issues and to provide step-by-step technical help
• Familiarity with remote desktop applications
• Excellent problem-solving, communication skills
• Good understanding of IT terminologies and concepts

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