Sat. May 18th, 2024

Company Paytm
Job Role Application Support Engineer
Qualifications Engineering Graduate
Experience 3.1 LPA
Salary Freshers
Passed out 2022/21/20/19/18
Job Location Bangalore

,Check the below link for applying.

Job Description:

Paytm is hiring candidates for the post of  Application Support Engineer.

Job Responsibilities:

  • A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analysing these and either responding to the end user with a solution or escalating it to the other IT teams
  • Participate in the maintenance of large-scale and heavily trafficked Node and JavaScript applications.
  • Debug and solve issues reported in production and perform the root cause analysis as level 1 support.
  • Escalate all issues requiring an engineering solution to the relevant team with all required details.
  • Document, analyse and report frequently reported issues for future feature development.
  • Eligibility Criteria:
  • Bachelor’s degree from an accredited institution
  • Excellent verbal and written English language skills
  • Strong attention to detail and a proven ability to balance multiple priorities

0-18 months of experience in Technical Support/Customer service operations/ Troubleshooting/Campaign Optimisation in any company.

 

Eligibility Criteria:

  • An engineering graduate or equivalent with 1-3 years of experience.

Preferred skill:

  • Experience with MongoDB is a must, and good experience in MySQL and PostgreSQL is a plus.
  • Be comfortable with JSON and tools like Postman needed to execute occasional tasks.
  • Stellar problem solving skills.
  • Writing scripts in Javascript or any other language is a huge plus.
  • An eye for detail and ability to recognise genuine engineering issues from user errors, and resolve or escalate them in a timely manner.
  • Hunger to learn new things and ability to grasp new concepts quickly.
  • Ability to work under immense pressure which is balanced by a sense of responsibility and ownership.

Process of applying for a job:

  1. First read all the details of a job on this page
  2. Scroll down and click on APPLY HERE button
  3. Then it will redirect to company website
  4. Click on apply button
  5. Now Fill the form and apply

APPLY HERE

Leave a Reply

Your email address will not be published. Required fields are marked *

Ads Blocker Image Powered by Code Help Pro

Ads Blocker Detected!!!

We have detected that you are using extensions to block ads. Please support us by disabling these ads blocker.