Sat. May 18th, 2024

Company Paytm
Job Role Application Support Engineer
Qualifications Engineering Graduate
Experience 3.1 LPA
Salary Freshers
Passed out 2022/21/20/19/18
Job Location Bangalore

,Check the below link for applying.

Job Description:

Paytm is hiring candidates for the post of  Application Support Engineer.

Job Responsibilities:

  • A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analysing these and either responding to the end user with a solution or escalating it to the other IT teams
  • Participate in the maintenance of large-scale and heavily trafficked Node and JavaScript applications.
  • Debug and solve issues reported in production and perform the root cause analysis as level 1 support.
  • Escalate all issues requiring an engineering solution to the relevant team with all required details.
  • Document, analyse and report frequently reported issues for future feature development.
  • Eligibility Criteria:
  • Bachelor’s degree from an accredited institution
  • Excellent verbal and written English language skills
  • Strong attention to detail and a proven ability to balance multiple priorities

0-18 months of experience in Technical Support/Customer service operations/ Troubleshooting/Campaign Optimisation in any company.


Eligibility Criteria:

  • An engineering graduate or equivalent with 1-3 years of experience.

Preferred skill:

  • Experience with MongoDB is a must, and good experience in MySQL and PostgreSQL is a plus.
  • Be comfortable with JSON and tools like Postman needed to execute occasional tasks.
  • Stellar problem solving skills.
  • Writing scripts in Javascript or any other language is a huge plus.
  • An eye for detail and ability to recognise genuine engineering issues from user errors, and resolve or escalate them in a timely manner.
  • Hunger to learn new things and ability to grasp new concepts quickly.
  • Ability to work under immense pressure which is balanced by a sense of responsibility and ownership.

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  1. First read all the details of a job on this page
  2. Scroll down and click on APPLY HERE button
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  4. Click on apply button
  5. Now Fill the form and apply


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