Thu. Feb 22nd, 2024

CompanyLTI
Job RoleCustomer Service Associate
Salaryupto 6 LPA
Experience0-2.5 yr
LocationBangalore
QualificationsAny Graduate
Passed out2023/22/21/20/19/18

Check the below link for applying.

Job Description:

LTIMindtree Company is seeking candidates for Customer Service Associate.

Job Responsibilities:

  • Process Knowledge Ensure detailed knowledge of the products and services offered. Should be able to take ownership of customer queries and provide accurate information.
  • Application Knowledge Ensure complete command over the tools and applications used. Prior knowledge of contact center chat applications, ticketing tools, email would be preferred.
  • Documentation skills Should have worked on spreadsheets and document software like word, excel and PowerPoint.
  • Typing speed – Good typing speed of 35 WMP with a 80 accuracy is preferred.
  • Customer Service Orientation Should have a good understanding of customer service. Should have good listening skills, attention to detail and ability to provide right help and guidance to the customer.
  • Productivity Ensure process targets on volume of tickets to be serviced, speed of response, accuracy and resolution times are met in a consistent manner.
  • Team player – Should be a team player, display a positive attitude and open to constructive feedback.

Eligibility Criteria:

  • Any Graduate from any stream

Preferred skill:

  • Good communication Skills and Verbal Skills
  • Good analytical and problem-solving skills
  • Excellent problem-solving skills
  • Strong English(fluency) written and verbal skills

Process of applying a job:

  1. First read all the details of a job on this page
  2. Scroll down and click on APPLY HERE button
  3. Then it will redirect to company website
  4. Click on apply button
  5. Now Fill the form and applydf

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