Infosys Hiring Customer Support

Check the below link for applying.

Job Description:

Infosys is hiring candidates for the post of  Customer Service Representative.

Job Responsibilities:

• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Communication scale – CEFR ::C1, C2
• Open to work in 24*7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed.
• Analytical problem solvers who will understand issues and to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
• Being proactive and show the utmost respect for customer’s time
• Good time management, ensuring all contacts with customers add value

Eligibility Criteria:

• Any Graduate from any stream

Preferred skill:

• Extensive experience in programming with of one or more of the following languages – Python, C/C++, Java
• Strong software engineering foundations, and experience writing software, supporting tools, services
• Strong object-oriented design, data structures, and algorithms coding skills
• Strong analytical and problem-solving skills
• Experience in building and running test environments
• Ability to effectively articulate technical challenges and solutions

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