Company | Groww |
Job Role | Customer Success Executive |
Qualifications | Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM). |
Experience | 0-2 |
Salary | 3.6 LPA |
Passed out | 2022/21/20/19/18 |
Job Location | Pan India |
Groww hiring Customer Success Executive ,Check the below link for applying.
Job Description:
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred
Eligibility Criteria:
- Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
- 50% cutoff – 10th, 12th and Graduation.
- No backlogs and Gap years during education.
Preferred skill:
- Eagerness to learn about the company’s products and their capabilities.
- Ability to manage high volume of inbound customer queries.
- Technical aptitude and the ability to understand and explain complex concepts in simple terms.
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Ability to empathize with the customer and high customer centricity.
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Knowledge of other regional languages is helpful if the company works within the country.
Process of applying a job:
- First read all the details of a job on this page
- Scroll down and click on APPLY HERE button
- Then it will redirect to company website
- Click on apply button
- Now Fill the form and apply