Sat. May 18th, 2024

 

Company Groww
Job Role Customer Success Executive
Qualifications Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
Experience 0-2
Salary 3.6 LPA
Passed out 2022/21/20/19/18
Job Location Pan India 

Groww hiring Customer Success Executive ,Check the below link for applying.

Job Description:

  • Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
  • Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
  • Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred

Eligibility Criteria:

  • Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
  • 50% cutoff – 10th, 12th and Graduation.
  • No backlogs and Gap years during education.

Preferred skill:

  • Eagerness to learn about the company’s products and their capabilities.
  • Ability to manage high volume of inbound customer queries.
  • Technical aptitude and the ability to understand and explain complex concepts in simple terms.
  • Ability to empathize with the customer and high customer centricity.
  •  Knowledge of other regional languages is helpful if the company works within the  country.

Process of applying a job:

  1. First read all the details of a job on this page
  2. Scroll down and click on APPLY HERE button
  3. Then it will redirect to company website
  4. Click on apply button
  5. Now Fill the form and apply

APPLY HERE

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