Fri. Apr 12th, 2024

CompanyGroww
Job RoleCustomer Success Executive
Salary4.1 LPA
Experience0-2 yr
LocationAcross India
QualificationsB.com / BBA
Passed out2022/21/20/19/18

Check the below link for applying.

Job Description:

Groww is hiring candidates for the post of Customer Success Executive.

Job Responsibilities:

  • Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
  • Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
  • Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.

Eligibility Criteria:

  • Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
     
  • 50% cutoff – 10th, 12th and Graduation.
     
  •  No backlogs and Gap years during education
     
  •  Must be fluent in English and Hindi

Preferred skill:

  • Familiarity with Object-oriented programming with Microsoft .Net (VB and C#), VBA, Java or similar
  • Familiarity with Microsoft SQL Server
  • Familiarity with API interaction
  • Strong use of Microsoft Office productivity tools including, Excel, Word, Access, PowerPoint.
  • Ability to multi-task while managing deadlines, perform well under pressure, work independently and as a part of a team.
  • Ability to succeed in a collaborative, start-up-paced environment.
  • Good business acumen and awareness of business trends.
  • High degree of motivation, flexibility and creativity.

Process of applying a job:

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  2. Scroll down and click on APPLY HERE button
  3. Then it will redirect to company website
  4. Click on apply button
  5. Now Fill the form and applydf

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