Tue. Oct 3rd, 2023

CompanyGroww
Job RoleCustomer Success Executive
Salary4.1 LPA
Experience0-2 yr
LocationAcross India
QualificationsB.com / BBA
Passed out2022/21/20/19/18

Check the below link for applying.

Job Description:

Groww is hiring candidates for the post of Customer Success Executive.

Job Responsibilities:

  • Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
  • Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
  • Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.

Eligibility Criteria:

  • Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
     
  • 50% cutoff – 10th, 12th and Graduation.
     
  •  No backlogs and Gap years during education
     
  •  Must be fluent in English and Hindi

Preferred skill:

  • Familiarity with Object-oriented programming with Microsoft .Net (VB and C#), VBA, Java or similar
  • Familiarity with Microsoft SQL Server
  • Familiarity with API interaction
  • Strong use of Microsoft Office productivity tools including, Excel, Word, Access, PowerPoint.
  • Ability to multi-task while managing deadlines, perform well under pressure, work independently and as a part of a team.
  • Ability to succeed in a collaborative, start-up-paced environment.
  • Good business acumen and awareness of business trends.
  • High degree of motivation, flexibility and creativity.

Process of applying a job:

  1. First read all the details of a job on this page
  2. Scroll down and click on APPLY HERE button
  3. Then it will redirect to company website
  4. Click on apply button
  5. Now Fill the form and applydf

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