Sat. May 18th, 2024

CompanyGroupon 
Job Role Customer Service Representative
SalaryMin 5-10* LPA
ExperienceFresher or 1 to 5 years
LocationChennai
QualificationsUnder Graduation is Mandatory
Passed out2023/22/21/20/19/18

Check the below link for applying.

Responsibilities:
  • Minimum Experience: Fresher (OR) 1 to 5 Years Experience  

  • Under Graduation is Mandatory – Must have all the educational documents including Semester wise marksheet and the Provisional Certificate.

  • Required to work in complete US shifts.

  • Respond to email and chat from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offer.  

  • Manages email, chats, calls from customers. Resolve customer issues in a timely and consistent manner. Manage time and productivity to meet daily individual and team ticket targets.  

  • Stay current with knowledge of internal ticketing systems, customer portals, back-office databases, Groupon redemption procedures, and specifics around different types of merchant features. Previous professional experience in a customer service capacity, preferably in a high volume, transactional environment  

  • Strong written and verbal communication skills.

  • Experience in e-commerce or back-office environment will be an added advantage.  

  • Comfort in a computer-based role for up to 8 hours a day. Ability to work in any shift based on business needs. 

Process of applying a job:

  1. First read all the details of a job on this page
  2. Scroll down and click on APPLY HERE button
  3. Then it will redirect to company website
  4. Click on apply button
  5. Now Fill the form and applydf

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