Company | Digital Ocean |
Job Role | Associate Cloud Support Engineer |
Qualifications | Bachelor’s degree from Any Stream |
Experience | Freshers |
Salary | 12- 14 LPA |
Passed out | 2022/21/20/19/18 |
Job Location | Across India |
Digital Ocean hiring Associate Cloud Support Engineer,Check the below link for applying.
Job Description:
- Responding to a high volume of technical tickets generated by our customers in a timely manner
- Troubleshooting common issues related to Nodejs (and common app stack) configurations (database, dependencies, env vars, etc).
- Investigating root cause of app failure (server crash, datacenter outage, resource exhaustion, etc)
- Working both collaboratively and independently with our support, product, and engineering teams
- Identifying, communicating, and documenting process and policy improvements
Eligibility Criteria:
- Bachelor’s degree from Any Stream
Preferred skill:
- Experience with Linux command line operations
- Excellent written and verbal communication skills
- Successful track record in providing exceptional support to tech-savvy customers
- Unrivaled passion for customer advocacy and technology
- Strongly identify with our products, brand, and team culture
- Strong analytical and pattern recognition skills
- Bonus: Experience in deploying and managing production-ready applications
- Bonus: Familiarity with 12-factor app methodology
- Bonus: Experience with Continuous Integration / Continuous Delivery (CI/CD)
- Bonus: Programming/Scripting languages (Bash, PHP, Go, Python, NodeJS)
- Bonus: Knowledge of, and contribution to Open Source projects
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