Digital Ocean hiring Associate Cloud Support Engineer

Digital Ocean hiring Associate Cloud Support Engineer,Check the below link for applying.

Job Description:

• Responding to a high volume of technical tickets generated by our customers in a timely manner
• Troubleshooting common issues related to  Nodejs (and common app stack) configurations (database, dependencies, env vars, etc).
• Investigating root cause of app failure (server crash, datacenter outage, resource exhaustion, etc)
• Working both collaboratively and independently with our support, product, and engineering teams
• Identifying, communicating, and documenting process and policy improvements

Eligibility Criteria:

• Bachelor’s degree from Any Stream

Preferred skill:

• Experience with Linux command line operations
• Excellent written and verbal communication skills
• Successful track record in providing exceptional support to tech-savvy customers
• Unrivaled passion for customer advocacy and technology
• Strongly identify with our products, brand, and team culture
• Strong analytical and pattern recognition skills
• Bonus: Experience in deploying and managing production-ready applications
• Bonus: Familiarity with 12-factor app methodology
• Bonus: Experience with Continuous Integration / Continuous Delivery (CI/CD)
• Bonus: Programming/Scripting languages (Bash, PHP, Go, Python, NodeJS)
• Bonus: Knowledge of, and contribution to Open Source projects

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