Fri. Apr 12th, 2024

CompanyConcentrix
Job RoleRepresentative, Operations
Salaryupto 6 LPA
Experience0-1 yr
LocationBhubaneswar
QualificationsGraduate / Undergraduate
Passed out2023/22/21/20/19/18

Check the below link for applying.

Job Description:

Concentrix is hiring candidates for the post of Representative, Operations.

Job Responsibilities:

  •  Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

  • Maintain basic knowledge of client products and/or services

  •  Prepare complete and accurate work including appropriately notating accounts as required

  •  Participate in activities designed to improve customer satisfaction and business performance

  •  Offer additional products and/or services

  •  Track, document and retrieve information in call tracking database

  •  Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

Eligibility Criteria:

  •  Graduate / Undergraduate in any discipline (may vary basis the job requirement).

Preferred skill:

  •  Courteous with strong customer service orientation

  • Strong computer navigation skills and PC Knowledge

  • Ability to effectively communicate, both written and verbally

  •  Dependable with strong attention to detail

  •  Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly

  •  Tolerance for repetitive work in a fast-paced, high production work environment

  • Ability to work as a team member, as well as independently

  •  Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner

Process of applying a job:

  1. First read all the details of a job on this page
  2. Scroll down and click on APPLY HERE button
  3. Then it will redirect to company website
  4. Click on apply button
  5. Now Fill the form and applydf

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