Sat. May 18th, 2024

CompanyConcentrix
Job RoleRepresentative, Operations
Salaryupto 6 LPA
Experience0-2 yr
LocationHyderabad / Bhubaneswar
QualificationsGraduate / Undergraduate
Passed out2023/22/21/20/19/18

Check the below link for applying.

Job Description:

Concentrix is hiring candidates for the post of Representative, Operations.

Job Responsibilities:

  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Maintain basic knowledge of client products and/or services
  • Prepare complete and accurate work including appropriately notating accounts as required
  • Participate in activities designed to improve customer satisfaction and business performance
  • Offer additional products and/or services
  • Track, document and retrieve information in call tracking database

Process of applying a job:

  1. First read all the details of a job on this page
  2. Scroll down and click on APPLY HERE button
  3. Then it will redirect to company website
  4. Click on apply button
  5. Now Fill the form and applydf

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