Company | Cognizant |
Job Role | Process Executive |
Salary | 3.5 LPA |
Experience | Freshers |
Location | Pune |
Qualifications | Bsc/Msc |
Passed out | 2022/21/20/19/18 |
Check the below link for applying.
Job Description:
Cognizant is hiring candidates for the post of Process Executive – Data.
Job Responsibilities:
- Administering and helping to manage Client’s Product support for the customers who call/chat or email in the support center.
- Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
- Client products to the customer (Analytics, YouTube etc).
- Efficient and timely service delivery across teams for multiple clients
- They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process
- They work with the BD team to increase the span of services and add new clients.
- Create and manage Risk and mitigation plans based on discussion with project stakeholders.
- They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.
- Report to the manager on performance status and any escalations.
Eligibility Criteria:
- BSc/MSc graduate (medical)
- Bpharmacy/Mpharmacy
Preferred skill:
- Team player and quick learner
- Good Communication- Verbal and Non Verbal skills
- Multi-Tasking
- Good Team Player
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