Company | Cognizant |
Job Role | Graduate Trainee/Engineer Trainee |
Qualifications | Graduate Trainee- 2.52 LPA(BCA; BSc., B.Com; BBA)/Any 3 years Graduation program (UG full time degree) ,Engineer Trainee- 4.01 LPA(B.E/ B. Tech/ M.E/ M.Tech/MCA/M.S / M.Sc) any domain |
Experience | Freshers |
Salary | 2.25 LPA -4 LPA |
Passed out | 2022/21/20/19 |
Job Location | Across India |
Cognizant hiring Graduate Trainee/Engineer Trainee,Check the below link for applying.
Job Description:
- Responsible for providing IT Infrastructure support covering cloud and on-premise products like Windows, Cloud Computing, O365, End User Computing, Desk Side Services and other business applications to our global customers
- Interact with end-users fluently, understand and resolve technical issues over various channels of support
- Hold a high degree of conversational skills since written and verbal communication are essential
- Collaborate with 5.6+ Million Users globally to ensure seamless functioning of business
- Work in partnership with various business domains like Banking, Finance, Insurance, Communications, Media, Retail, HealthCare, Life Sciences, Technology Consulting etc.
- Provide expert solutions on infrastructure, applications, hardware and software installations and networking queries
- Accountable for gathering information through client conversation and ensuring optimal resolution
- To maintain business agreed timelines and resolve issues within that timeline.
- Engage in business interactions with end users to provide innovative approaches
- Evaluate the critical needs of the users and provide quality deliverables to enhance user satisfaction
- Clarify user queries and work collaboratively to ensure there is no business impact
- Using high level of problem solving and critical thinking skills to engage in time-bound tasks
- Industry standard business hours with rotational shifts to support global customers
- Delivery locations across India encouraging relocation based on business requirement
Eligibility Criteria:
- For Graduate Trainee: Please note, if selected, you will join as a fresher as no prior work experience will be considered.2019, 2020 & 2021 & 2022 batch of Any 3 years Graduation program (UG full time degree)
Maximum of 3 years of gap in education and not beyond.
50 % in X, XII, Diploma, UG (Full Time degree), No Standing Arrears.
Candidate would need to hold 50% aggregate as per respective university norms (all subjects taken into consideration) with no standing arrears in Graduation
Engineer Trainee:
Please note, if selected, you will join as a fresher as no prior work experience will be considered.
2019, 2020 & 2021 & 2022 batch of B.E/ B. Tech/ M.E/ M.Tech/MCA/M.S / M.Sc any domain / all specializations (full time)
Maximum of 3 years of gap in education and not beyond.
50 % in X, XII, Diploma, UG (Full Time degree), No Standing Arrears.
Candidate would need to hold 50% aggregate as per respective university norms (all subjects taken into consideration) with no standing arrears in Graduation.
Preferred skill:
- Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
- Participation in some process improvements.
- Previous experience or interest in standardization of procedures and practices.
- Analytical and troubleshooting skills.
- Knowledge in banking applications and server infrastructure
- Basic knowledge of Operating Systems
- Good interpersonal and communication skills, great teammate
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