Company | CGI |
Job Role | Support Analyst |
Qualifications | Bachelor’s or Master’s |
Experience | 0-1 yr |
Salary | upto 8 LPA |
Passed out | 2023/22/21/20/19/18 |
Job Location | Bangalore |
Job Description:
CGI is hiring candidates for the post of Software Engineer – Java Support Analyst.
Job Responsibilities:
- 24×7 Production Support, Incident\Problem\Change Management.
- Address Critical/High/Medium incidents on priority to confirm with SLA requirements.
- Work on RCA and Deploy the code fix in production environment to resolve the issues permanently.
- Coordinating with upstream and downstream applications. Perform Sanity to ensure there is no interruption in business.
- Contribute to Critical service levels and Key measurements area.
Eligibility Criteria:
- Any Bachelor’s or Master’s Degree from any stream.
Preferred skill:
- CMMI
- ITIL
- Oracle BPM
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