Company | Apple |
Job Role | Technical Specialist |
Salary | 16 LPA |
Experience | 0-3 yrs |
Location | Across India |
Qualifications | B.E / B.Tech |
Passed out | 2023/22/21/20/19/18 |
Check the below link for applying.
Job Description:
- As a Technical Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple.
- When a customer needs assistance, you quickly assess their situation.
- Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices.
- The entire store team benefits from your commitment to providing the best care for customers.
- By helping Apple maintain strong relationships with customers, you are instrumental to our success.
Skills Required:
- Ability to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members
- Flexibility to regularly rotate through different technical specialities and skill sets
- Ability to thrive on change as products evolve
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