Company | American Express |
Job Role | Credit Specialist |
Qualifications | Any Graduate Degree |
Experience | 0-2 year |
Salary | Upto 5 LPA |
Passed out | 2023/22/21/20/19/18/17 |
Job Location | Work From Home |
Check the below link for applying.
Job Description:
American Express is hiring candidates for the post of Credit Specialist.
Job Responsibilities:
- Function Description: CBU –Voice Handles consumer credit bureau inquiries by investigating and contacting the credit bureau agencies to update card member information.
- Purpose of the Role: Requires a very thorough/ careful investigation using a range of credit details available from different sources, checking/correcting the credit bureau reporting’s basis card member history and current status and resolve card member concerns via calls and emails.
- Responsibilities: Provide accurate and most updated information in response to card member disputes and inquiries. Provide support to internal department’s i.e. Risk Management, Compliance,
Eligibility Criteria:
- Any graduate degree or equivalent with a strong academic record from any stream.
Preferred skill:
- Good communication and analytical skills.
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer-centric approach
- Excellent proficiency with written English and with a neutral English accent
- Should be able to work on a flexible schedule (including weekend shifts)
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